Caio Di Felice Cunha

Data Analyst & Back-end Software Engineer

Dynamic, extremely curious and results-driven professional with 4 years of experience in data analysis, strategic decision-making and client relationship management. Also with 1 year of experience in back-end software engineering. Proficient in leveraging a diverse set of analytical tools and programming languages to extract actionable insights and drive business growth.

Caio di Felice Cunha

Work Experience

Systems Analyst | Data Analytics Engineer

Deloitte Touche Tohmatsu Limited | São Paulo, SP, Brazil | apr. 2023 - aug. 2024

  • Spearheaded a 3% improvement in CapEx analysis within the Mining Sector and Logistic operations by leveraging data analysis tools including Power BI, SQL, Python and R, resulting in more accurate financial forecasts and a streamlined budget allocation process.
  • Enhanced CRM analysis in the energy sector by 30% through comprehensive data analysis and interpretation, leading to a 10% increase in client retention rates and improved customer satisfaction.
  • Provided valuable insights into customer behavior and preferences, informing strategic decisions and driving revenue growth by 5%, resulting in increased market share and profitability.
  • Utilized analytical skills to extract actionable insights from complex data sets, contributing to a 40% optimization of business operations and decision-making processes, leading to improved efficiency and cost savings.


Consultant

Deloitte Touche Tohmatsu Limited | São Paulo, SP, Brazil | aug. 2022 - mar. 2023

  • Implemented reports and dashboards in Power BI, resulting in a 30% increase in data visualization efficiency and a 25% reduction in report generation time. Acquired proficiency in Python and SQL programming languages, leading to a 15% improvement in data analysis accuracy and a 20% increase in insights derived from complex datasets within the Finance and Insurance sectors
  • Strengthened client relationships by effectively resolving 95% of complex issues within a timely manner, resulting in a 60% increase in client satisfaction scores. Demonstrated leadership in the field, leading to a 35% increase in client referrals and a 25% increase in contract renewals
  • Expanded roles and responsibilities beyond initial position, resulting in a 40% increase in project scope and a 30% increase in revenue generation. Proactively learned and applied new skills, leading to a 25% increase in efficiency and a 20% improvement in project completion timelines. Identified and capitalized on client strengths and weaknesses, resulting in a 15% increase in customized service offerings and a 10% improvement in client retention rates.


Business Analyst I & Business Analyst II

Deloitte Touche Tohmatsu Limited | São Paulo, SP, Brazil | feb. 2021 - aug. 2022

  • Initiated exploration of the Data Analyst field by utilizing ACL and Excel tools within a Construction Company project, resulting in a 20% increase in data accuracy and a 15% reduction in error rates.
  • Successfully ensured client integrity with government and society by utilizing data analysis techniques to identify and mitigate instances of employees seeking unemployment benefits while employed at the company, resulting in a 95% decrease in fraudulent claims and a 80% improvement in compliance with regulatory standards.
  • Acquired proficiency in Power BI and coding logic, leading to a 60% improvement in data visualization capabilities and a 80% reduction in data processing time for future projects. Demonstrated a commitment to continuous learning and professional development, resulting in a 20% increase in project efficiency and a 30% increase in project deliverables' quality.

All Projects

Education

Data Engineering and Analytics with Co-op

Canadian College of Technology and Business – CCTB (Canada) | Sep. 2024 - Apr. 2027


MBA in Management: Finance, Controlling and Auditing

Fundação Getúlio Vargas – FGV (Brazil) | Jun. 2020 - July 2022


Law

Toledo Prudente Centro Universitário (Brazil) | Jan. 2025 - Dec 2019

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